Our family-owned business has been providing career opportunities and adding economic value to our local economy since 1958. This stability and long-term sustained growth, has been due in large part to the outstanding team we have maintained and the core values to which we hold each other accountable. These values serve as our guiding principles for how we treat our customers, interact with one another and conduct ourselves at work. These Core Values were inspired by our company’s founders, Don Q and Anne Wynn, and we continue to live and work by them daily. They are as follows:
At Sunshine Ace Hardware, we seek to exceed expectations and delight our customers. It isn’t enough to offer “customer service.” Rather, we “Deliver Sunshine” and brighten our customer’s day with warm, friendly service and a sincere interest in helping them solve whatever home repair or maintenance issue they may be experiencing. Hiding from customers or pointing them away to some other department is simply not acceptable. If you genuinely take an interest in others and enjoy making someone smile when they have the weight of the world on their shoulders - then you live this core value!
Sunshine Ace Hardware team members constantly find ways to give back to our local communities. Our associates contribute their time, money or both to such causes as the Muscular Dystrophy Association (MDA), Susan G. Komen Breast Cancer Run/Walk and March of Dime Walk for Babies are just a few of the causes that we are passionate about.
Our customers have come to rely on us to be their “go to” place for their do-it-yourself project. In turn, our associates provide our customers with the right advice and the best product for their project in order to forge long lasting relationships.
Nothing delights us more than coaching a customer through a project that they didn’t believe they could do themselves. With the outstanding training our associates receive as well as their past experience, they inspire confidence in our customers to tackle numerous home repairs themselves because of the helpful advice they receive from our team.
When we make a mistake - we take responsibility. Whether that is with our customers or our associates, accountability is the norm not the exception at Sunshine.
At our core - we are about serving others. That requires a certain level of humility from each of us at Sunshine. Humility is necessary for us to learn and grow. We have to be open to change and honest feedback. Contrary to what many might think, being humble requires strength in an individual - not weakness.
Working with people who care and “have your back,” is a key element of any great place to work! There are numerous opportunities to live this value each and every day at Sunshine. From our support office listening to your ideas on how to make our company better, to friendly assistance on the floor from another associate, we are all in this together. Whether you are new or one of our long term associates, at Sunshine you are never alone in helping our valued customers.
We are problem solvers. However, some of the repairs our customers are faced with require some imagination. With the training we provide and the help of our experienced staff and we pride ourselves on finding a solution for each customer’s unique problem. Sometimes that means we get creative and use a range of products or our expert team in our repair shop. In the end, we find a solution.
Sunshine Ace employees enjoy in-store and company-sponsored events throughout the year. Whether we’re sharing company goals in the annual meeting, enjoying the company outing with our families and guests, or enjoying a pancake breakfast cooked by the company president, we’re always having fun at work.
Everyone wants to be part of a winning team. Sunshine is proud to be one of the top recognized Ace chains in the country. Whether it's recognition from our loyal customers and the communities we serve, or national recognition for the Ace Brand, you will be proud to be part of our team. The recent recognition we've been given and the awards we've won serve as proof that doing the right thing for our customers, ultimately drives strong results.
If these Core Values are something you relate to, and you desire to lend your talents in a supportive work environment - then Sunshine Ace is the place. We look forward to you joining the Sunshine family and speaking with you about career opportunities.
Click here to see all open positions for a career with Sunshine.