Sunshine Ace Hardware has earned its ninth consecutive honor as a “Pinnacle Performance Retailing” store committed to delivering Ace Hardware’s helpful brand promise.
The Pinnacle Performance Retailing designation honors Ace Hardware Corporation’s top-performing stores worldwide based on key performance drivers, including quality, service and convenience. The ultimate goal is to provide a better overall shopping experience for customers.
“Sunshine Ace is among just 29 retailers worldwide to receive this designation every year since Ace Hardware created the program in 2013,” said Michael Wynn, president of Sunshine Ace Hardware. “Our friendly associates take great pride in offering superior customer service, and that is why our company continues to thrive while maintaining such high customer satisfaction ratings.”
Sunshine Ace Hardware has nine locations in Collier, Lee, Charlotte and Pinellas counties, as well as two Crowder Bros. Ace Hardware stores in Manatee County.
Ace Hardware Corporation developed the “Pinnacle Performance Retailing” designation as part of its long-term retail growth strategy for its more than 5,300 stores in approximately 70 countries. Ace retailers achieve the prestigious Pinnacle status by having store-based teams complete key performance drivers that provide a better overall shopping experience in their local community, such as enrolling in Ace Hardware’s “Certified Ace Helpful” retail training curriculum.
“Achieving Pinnacle Performance Retailing is a tremendous accomplishment for an Ace store,” said John Kittell, Ace Hardware Corporation’s vice president for retail operations and new business. “We’re pleased to recognize Sunshine Ace Hardware and its associates for their outstanding achievements, and proud to say they are a part of the Ace family.”